Once uploaded, your documents will be reviewed by our team, once your documents have been verified you will be notified. This is done by going to your account setting, then document section, where you simply follow the instructions and upload the documents required. Please contact our customer support team, who will be happy to assist.įirstly, double check that you are using the right email address and account details to login.Īs soon as you have created your account, it’s always a good idea to complete verification. If you have tried to login several times using wrong details, it could be your account has now been temporarily locked for security reasons. If you are unsure of your password, please click Login > Forgot your password? and follow the instructions. I just created an account, but I can't login?ĭouble check your email adress and account details. Then update your account details under 'Profile' section. Simply click on your avatar in the left menu to access your account.

If none of the above helps, you are more than welcome to contact our customer support team via live chat or email and we will be glad to help you. You could also try to use another web browser, that can sometimes be the issue. If you already have an account, but can't remember the password, then simply click Login > Forgot your password? and follow the instructions. Please also note, that you are not allowed to have more than 1 account per person/IP/address or household. Make sure you have filled in all the fields in the registration process correctly and that there are no errors. Anyone who is more than 18 years of age and not resident of these countries: United Kingdom, USA and Greece.

It is not allowed to open accounts for someone else or work as an agent. Please note, you can only create an account in your own name. Simply click 'Login' and then 'Forgot your password?' and follow the instructions.

Please contact our customer support team via live chat or email, who will be happy to help you. If you wish to close your account, please contact our customer support team, who will be happy to help you with this. Simply click the 'Sign Up' button and follow the instructions.

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